What is a Robbery?
A robbery occurs when someone uses violence or threats of violence to a person or property during a theft (i.e., stealing property under threat or use of force).
A Guide for Business Owners, Managers & Employees
The threat of a robbery is a something every business owner and their employees may face. Though every business is potentially a target, business owners can take steps to ensure robberies are prevented. In the event that a business is robbed, owners can also provide their employees with important information to minimize the impact of a robbery on themselves and customers. Below are some important robbery prevention tips.
What to do:
- Provide employees with training on what to do in the event of a robbery.
- Avoid having staff working alone, particularly at night. Become familiar with WorkSafe BC regulations regarding working alone and implement safe work practices.
- Maintain sight lines - keep windows free from obstructions, advertising, etc.
- Provide proper lighting both inside and outside your business.
- Greet customers as they enter and make eye contact.
- Limit cash on hand. Avoid keeping large amounts of cash on the premises.
- Make frequent deposits, preferably in pairs/teams, but stagger deposit times.
- Place height markers (i.e., height strips) at entrances and exits.
- Put together a robbery box containing suspect ID sheets, extra door keys, first aid kit, pens and other useful items. Keep it where it is easily accessible.
- Try to remain calm.
- Don’t make sudden moves.
- Never argue - cooperate and comply with the robber’s demands.
- Never assume a robber isn’t armed.
- Try to pay close attention to what the robber looks like. Don’t stare, just observe.
- Only activate a panic alarm if it is safe to do so.
- Lock the door as quickly as possible after the suspect departs.
- Try to observe the direction of travel of the suspect.
- Dial 9-1-1.
- Place a sign on the door indicating
- Try to preserve any evidence.
- Identify any witnesses.
- Do not discuss the incident with other witnesses.
- Being the victim of a robbery can be traumatic; seek counseling if required.
Visit your local community police District Office for additional business security tips and resources.
To request a security assessment or CPTED (Crime Prevention Through Environmental Design) audit for your business, please email E_Surrey_Security_Assessments@rcmp-grc.gc.ca.
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