- Keep trees near the building well-trimmed and secure fire escape ladders so they cannot be used to access the roof.
- Keep your site clean of garbage and graffiti. Garbage containers should have lockable lids.
- Keep the premises visible from the street; avoid blocking the interior view with high window displays and/or advertisements on windows.
- Don’t leave ladders, tools or large objects around that a burglar could use to break in.
- Does the lighting reach 10 meters? Lighting should limit or eliminate dark shadows in which people might hide.
- Do you use a security company or have an alarm system? Are security cameras recording surveillance? Consider registering your cameras with Project IRIS.
- Consider installing a fence with a locking gate.
Doors and Windows
- Use deadbolts with a 1 throw.
- Use high security plates with 3 screws.
- Have adequate cylinder guards.
- Have full length astragals.
- Use well installed bars or other window protection on windows and patio doors (e.g., anti-lift or anti-slide devices).
- Consider the use of motion sensors and audible alarms and/or surveillance cameras with internet access to verify alarms.
- Lock individual interior offices when not in use to limit unauthorized access.
- Enforce policy on public access to the office.
- Place the checkout counter near the front of the store so employees can monitor activities inside and outside.
- Clearly mark public and private areas and make private areas hard to access for non- employees.
- Control access to the cash register area to protect against tampering with Point of Sale terminals (i.e. Interac PIN pads).
- Provide adequate lighting and eliminate blind spots. Do not use large displays or posters that would cover the windows or hamper visibility and sight lines.
- Loading areas should be kept clean and free of large objects that could hide people.
- Make sure all entrances to the business are under constant visual surveillance. Consider installing annunciators on all unlocked doors.
- Consider installing alarm systems and surveillance systems (e.g. convex mirrors and/ or CCTV cameras and monitoring equipment).
- Establish store security policies and procedures and provide staff training.
- Avoid having staff working alone, particularly at night. If this is not possible, implement a Working Alone Policy and train staff on safety procedures.
- Provide staff with training on what to do in the event of a robbery. Never argue or try to be a hero - cooperate fully with the robber’s demands.
Additional Management Tips
- Leave as little cash on site as possible, particularly after business hours. Empty your cash drawers and leave them open after hours. If you must keep cash on hand, store it in a safe or strong box that is securely anchored.
- Develop and advertise a cash control policy that limits the amount of cash accessible by the cashier. Deposit cash in excess of this limit in a safe employees cannot open.
- Make frequent bank deposits, but vary your routine enough so as to not establish a predictable pattern.
- Try to maintain similar business hours to the stores around you. Work with neighbouring businesses to promote safety and address issues.
- If a burglar does get in, don’t make it easy for him/her to remove items. Bolt racks to the floor, lock small valuables in cabinets and keep more valuable items further away from exits.
- If you discover a break-in, call the police immediately. Don’t enter the premises until police arrive. The thief may still be inside, or you may disturb evidence.
To request a security assessment or CPTED (Crime Prevention Through Environmental Design) audit for your business, please email E_Surrey_Security_Assessmentss@rcmp-grc.gc.ca.
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