Do you know the difference between non-emergencies and emergencies?

Coquitlam

2023-08-11 09:24 PDT

Coquitlam RCMP want to remind the public how to contact emergency services and when it’s appropriate to call 9-1-1.

There are many different ways the public can make reports to police for non-emergency or emergency situations. Knowing the difference, can help make the reporting process smoother and more efficient.

By dialing the correct number in the right circumstance, you can save time which allows us to help to those in need as quickly as possible, said Coquitlam RCMP Telecommunication operator, Natalie Kroeker.

Non-emergency Services

Non-emergency reports involve situations where a crime has already been committed and there is no immediate risk to the public. These reports can be made by telephone or on-line and may include a follow-up by a police officer. Reports should be directed to the jurisdiction that the crime occurred to ensure proper follow up by the appropriate agency.

To learn more, visit BC RCMP: Report a Crime

A non-emergency situation may include:

• When a crime has already been committed and no suspects are present
• Suspicious activity or circumstance or less serious nuisance behaviour
• When you want a follow-up on an already reported crime

To make a non-emergency report, the public can:

• Contact their local police detachment where the crime occurred or report online with the online crime reporting tool
• Coquitlam RCMP residents, which include Port Coquitlam, Coquitlam, Village of Belcarra, Village of Anmore and kʷikʷəƛ̓əm (Kwikwetlem) First Nation, can call 604-945-1550
• Report anonymous tips through 1-800-222-TIPS (8477) or online
• Frauds and scams can be reported directly to the Canadian Anti-Fraud Centre

Emergency Services

Emergency Services, or 9-1-1, provide an immediate response when required. A 9-1-1 emergency includes:

• When someone’s life is in danger and every second counts
• When a crime is in progress: a fight, a break and enter or violent occurrence involving a weapon
• When there has been a motor vehicle accident with significant injuries
• When you are witnessing an erratic or possibly impaired driver

For more tips, visit BC RCMP: Tips for Calling Emergency Services

If you accidentally dial 9-1-1, please stay on the line to speak with an operator. All 9-1-1 calls require attention, and if the call is accidental, police will still follow up with the caller. This is to ensure the safety and well-being of the caller.

Coquitlam RCMP would also like to remind the public that reports can not be made via e-mail, text message or social media.

Released by

Cpl. Alexa Hodgins

Email: coquitlam_media@rcmp-grc.gc.ca
Website: coquitlam.rcmp-grc.gc.ca (English only)

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